How do I return an item? Products should be returned within 15 days upon receiving and must be in complete package and in good condition. New products will have a 20% restocking fee. Software and other related products cannot be returned. We have the rights to refuse a return on any product that does not meet these requirements. Allow us to replace the item within 3 to 5 business days or unless the product is out of stock. You are responsible for shipping the item to us and we will be responsible for shipping the item back to you. Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 15, 2010.

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For more information, you can call us at 310-666-7459 or chat with our online live support.